Duramaxtuner.com Frequently Asked Questions - Purchasing from our Website


Log in to our site with your credentials click the "My Account" page. This page is where you can view your recent order and print invoices. To change other account information like your user name and password simply click the EDIT tab and remember to click SAVE.

In most cases, orders placed before 2pm CST are shipped the same day pending payment verification. Please note that shipments placed on Friday's/Holiday's after 2pm will ship the next business day. If you have a specific request please call or email first before placing your order.

No. We do not accept returns. In addition, products and services carry no warranty. Please contact us to discuss any manufacturer return policy.

We accept Visa, Mastercard, Discover and American Express through our website. We accept Checks and Money Orders as well. We have partnered with "First Data", one of the most trusted payment processors for all of our online transactions.

Yes. Your account information is encrypted utilizing an "https" secure connection during the checkout process. Our domain name (Duramaxtuner.com) is registered and has been certified to use SSL (secure socket layer) technology. We never share or sell your information to any 3rd Party. Also, we do not save your financial information on our site. All of that data is handled by First Data Corp.

Yes. Once your order has been submitted you will receive 2 separate emails. One email will confirm your new site credentials and another email will contain your order invoice.